Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly — including name, email, phone number, and the financial and identity information necessary to deliver our services and satisfy KYC/AML requirements. We also collect usage data, device information, and location data to operate and improve the platform.
2. How We Use Your Information
Your information is used to provide and improve our cross-border payment services, process transactions, prevent fraud, meet legal and regulatory obligations, and communicate with you about your account and our services.
3. Information Sharing
We share information with the licensed banking and payment partners that process transactions on our behalf, with service providers who support our operations, and with regulatory authorities where required by law. We never sell your personal information.
4. Data Security
We apply industry-standard safeguards — including encryption in transit and at rest, access controls, and regular security reviews — to protect your information from unauthorised access, disclosure, or misuse.
5. Your Rights
You have the right to access, correct, or delete your personal information, to opt out of marketing communications, and to request data portability. Contact us to exercise these rights.
6. International Transfers
FYNIX operates across borders, so your data may be transferred to and processed in jurisdictions outside your residence. We put appropriate safeguards in place for such transfers.
7. Contact Us
For privacy-related inquiries, contact us at privacy@getfynix.ai or write to our registered office. FYNIX is a brand of Fortex Technology LLC (Montana, US) and Fortex Technology Pte Ltd (Singapore).